Care & Maintenance
[Natural Stone & Quartz]
Your natural stone or quartz countertops are an investment that will last for years.
You can help preserve your stone’s beauty by following these simple care and maintenance tips.
Care & Precautions
Get into the habit of protecting your countertops from heat, stains, scratches, and cleansers.
Never place hot items directly on the stone surface. Always use trivets or hot pads underneath hot pots and pans. While stone can resist very high temperatures, quick changes in temperatures (known as thermal shock) can damage the surface and even cause it to crack. And while most quartz brands claim to be heat resistant, they cannot withstand prolonged direct heat. We recommend using trivets under toaster ovens and crock pots to prevent burn marks, discoloration and cracking.
Place coasters under all glasses, particularly those containing alcohol, wine, coffee, and citrus juice to avoid potential staining and etching.
Use placemats under dishes, silverware, serving trays, and other objects that could scratch the surface.
Cleaning Do’s & Don’ts
To keep your new countertops looking their best, these recommended do’s and don’ts should always be followed:
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DO clean surfaces with mild detergent or stone soap. Then rinse and dry the surface after cleaning. This is typically all that’s needed for daily spills.
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DO blot up spills immediately.
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DON’T use vinegar or cleaners (bathroom, grout or tub & tile) that contain acid on marble, quartzite, limestone, travertine, or onyx surfaces. Acid can etch or corrode the stone and create permanent dull or light spots that look like water stains.
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DON’T use harsh chemicals, bleach, ammonia or abrasive cleaners (like Soft Scrub or Bar Keepers Friend). These can scratch, discolor or etch the surface.